Open Question: wireless keyborad won't work?
2:19 PM Posted by Anonymous
First, try these steps:
1) Replace the batteries in your devices.
2) Re-install the software/drivers that came with your keyboard/mouse. If you can't find the CD: go to the manufacturer's website; click 'support'; find your device; and download the software/drivers. Install.
3) Still not working? Continue.
4) Hold down the little sync/connect button on your blue-tooth dongle(assuming it has one)
5) press the connect button usually located on the bottom of your mouse/keyboard.
6) Still not working? Call tech support.
1) Replace the batteries in your devices.
2) Re-install the software/drivers that came with your keyboard/mouse. If you can't find the CD: go to the manufacturer's website; click 'support'; find your device; and download the software/drivers. Install.
3) Still not working? Continue.
4) Hold down the little sync/connect button on your blue-tooth dongle(assuming it has one)
5) press the connect button usually located on the bottom of your mouse/keyboard.
6) Still not working? Call tech support.
Additionally:
Go to: Start -> Control Panel -> Device Manager
Do you see any Yellow Question marks? Under Keyboards or Human Interface Devices do you see your keyboard listed? If not: Try rolling back the driver or another USB jack.
If you're using Windows XP: make sure you're using at least SP2. SP1 didn't like certain input devices. Right click "My computer" in the start menu, select "Properties", and then view your SP under the system tab.
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