I bought Sims Life stories the other day. At first I downloaded the game onto my brothers laptop (Dell Insprion) and it's always been working perfectly. Today I tried downloading it to my laptop (also a Dell Inspiron) and it won't work. When I try to open the game it asks if I want to allow the computer to make changes. I click yes and it does nothing. I troubleshooted the problem and it says there's an incompatible document or something. I have no idea how to fix this.

I just got my laptop back from the computer store, they got rid of a virus would that be a problem?

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