You can try updating the audio drivers on your Laptop by going to device manager.(My computer---. Properties---->Hardware----> Device manager----->right click on sound drivers and click on update drivers or roll back drivers)

(or)

Go to your computer manufacturers support site and download and install the audio driver for your model and Operating System.

(or)

If the sound board is integrated on the main board, you can find the drivers on the cd that came with the motherboard, when you bought the computer.

In case if you face any problem following the above troubleshooting steps please visit our website “www.Ijinni.com “.

Charles,
IJINNI Technical support.

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