You can try to resolve this issue by performing a system restore to an earlier date when the system was working fine. For doing so follow the below instructions.

1)Close all open windows and programs.

2)Click the start menu and type "msconfig" in the search box and press enter on your keyboard (do not include the quotations).

3)Click the tools tab at the top, scroll down the page and select "System Restore." Then click the "Launch" button at the bottom right.

4)A new window will appear which is the first page of the System Restore utility. Click the next button.

5)Click the check box "Show more restore points" to see the full list of restore points available.

6)Pick the date and time you want restore to and click next.

7)Click Finish. Windows will restart and then begin the restore. Usually this process takes about 3-6 minutes. After the process is complete System Restore will tell you whether the restore completed successfully.

Yes, the Antivirus that you have installed will be removed if you are restoring your PC to a date before installing the AV.

You can install the Antivirus once again after doing a system restore.

Hope this help's, Good Luck

In case if you face any problem following the above troubleshooting steps, we recommend you to visit our website “www.Ijinni.com “.

Dorrey,
IJINNI Technical Expert.

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