can you boot into safe mode using F8 and log in with the Admin account, you can only see the admin account when booting into safe mode - if you can then you may be able to recover your account by following these steps;

a. Go to RUN and type in ‘Regedit’ then press OK.

b. This will open the Registry Editor - A Windows tool that stores important operating system and users’ information.

c. Navigate to the following registry entry: ‘HKEY_LOCAL_MACHINE\
SOFTWARE\
Microsoft\WindowsNT\
CurrentVersion\
Winlogon\
SpecialAccounts\
UserList’Windows Registry

d. On the right-hand side of the window, right-click on the empty space and inside New, select DWORD Value. A new value item will be created and will be shown on the screen.

e. Give it the same name as the user name that had its profile lost.

f. Double-click on this value item and set Value data to 1. This will re-create a new user profile with the given username.

Now when you will restart your computer and log back into your Windows account, you will no longer face the same profile issue.

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